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Asheville Trolley Company, LLC.
DBA “Gray Line Trolley Tours of Asheville

Asheville Trolley Company, LLC, doing business as Gray Line Trolley Tours of Asheville (“Gray Line
Asheville”) owns and operates https://graylineasheville.com/index.html. Gray Line Asheville is a locally owned and operated licensee of Gray line Worldwide. http://www.grayline.com/.

BY ACCESSING AND USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE FOLLOWING
TERMS AND CONDITIONS.

Collection and Use of Customer Information:

Gray Line Asheville may request and collect information from you on a voluntary basis so that you can book tours and review our services. The requested information may include personal information such as your name, e-mail address, phone number, home address. In addition, we may collect demographic information such as your age, gender and interests. We may use your information to notify you about advertising or promotional materials, including information about new tours or services, special offers and information regarding the status of your booked tours. If at any time you wish to be removed from our mailing list you may contact us at info@graylineasheville.com. Your information will not be sold to third party vendors or advertisers.

Like many website operators, for each visit to our website, our server automatically recognizes your domain name,  your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of the site that you visit, the time and date of your visit, the time spent on those pages and other statistical information. In addition we may use third party services, such as Google Analytics to collect, monitor or analyze the automatically collected information. By using our website, you agree to the collection and use of this information in accordance with this policy. Gray Line Asheville is the sole owner of the information that is collected and we will use this information only to monitor and improve our website and the services we provide.

Security of Customer Information:

The security of your information is important to Gray Line Asheville, however, no methods of
transmission over the Internet, or other methods of electronic storage, are 100% secure. While we strive to use commercially acceptable means to protect your information, Gray Line Asheville cannot guarantee its absolute security and you transmit and authorize the collection of such information at your own risk. If you send a message or information through this website, such as, but not limited to, an e-mail to the webmaster (info@graylineasheville.com), you hereby grant to Gray Line Asheville the right to read, use,distribute, disclose and otherwise handle the communication and any related information as Gray Line Asheville deems appropriate in its sole judgment. NO WARRANTIES, COMMITMENTS OR OBLIGATIONS, EXPRESS OR IMPLIED, ARE PROVIDED BY GRAY LINE ASHEVILLE TO ENSURE THE CONFIDENTIALITY OF INFORMATION SENT THROUGH THIS WEBSITE OR OTHER ELECTRONIC COMMUNICATIONS.

We may disclose information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights or property, or the rights or property of our customers or anyone who could be harmed by such activities. We may also disclose information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our website.

Gray Line of Asheville does not provide services for children, and does not collect any personal information from children.

Links to Other Websites:

Our website displays some content that is not Gray Line Asheville’s content, such as links to third party websites and ads. Such content is the sole responsibility of the entity that makes it available to our Customers. GRAY LINE ASHEVILLE HAS NO CONTROL OVER ANY SUCH THIRD PARTY WEBSITES OR THEIR CONTENTS AND WILL HAVE NO LIABILITY ARISING OUT OF OR RELATED TO SUCH WEBSITES, THEIR CONTENTS, OR THE USE AND SECURITY OF YOUR INFORMATION BY ACCESSING THOSE THIRD PARTY WEBSITES.

Gray Line Asheville’s website currently utilizes independent booking and credit card processing service providers. Thus, in order to book through our website, customers are required to click on links to third- party websites, maintained and operated by independent service providers that are not Gray Line Asheville. Customers who choose to book online through our website should review any and all terms of use and privacy policies of third party websites and consult with the third party websites’ webmaster with
questions or concerns.

Gray Line Asheville also provides links to a number of Gray Line “Partners” who are local businesses or accommodations which Gray Line of Asheville recommends. These businesses are not legal partners of Gray Line of Asheville, and their reference and link from our website should not be construed as endorsements for their websites or their contents.

No Warranties & Limitation of Liability:

Although Gray Line Asheville attempts to provide useful information, Gray Line Asheville does not guarantee that the information is accurate, current or suitable for any particular purpose. Gray Line Asheville does not assume any obligation to update or continue to post information. Gray Line Asheville does not guarantee that access to this website or the linked website of any third party will be uninterrupted or secure.

THIS WEBSITE, THE INFORMATION AND ANY SOFTWARE RELATED THERETO ARE PROVIDED ON AN
“AS IS” BASIS, WITH NO WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY OR ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE OF THIS
WEBSITE AND INFORMATION PROVIDED IS AT THE CUSTOMER’S SOLE RISK. IN NO EVENT WILL GRAY
LINE ASHEVILLE BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THIS
WEBSITE (INCLUDING, BUT NOT LIMITED TO, ANY SOFTWARE RELATED THERETO), ANY WEBSITE
OPERATED BY A THIRD PARTY OR ANY INFORMATION CONTAINED IN THIS WEBSITE OR ANY OTHER
WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER
THEORY OF LIABILITY.

Modification & Amendment:

Gray Line Asheville reserves the right to modify and amend these terms and conditions at our sole discretion. Customers are responsible for reviewing these terms and conditions regularly. Gray Line Asheville will post modifications and amendments to this page. Changes will not apply retroactively and will become effective no sooner than five (5) business days after they are posted; however, changes made for legal reasons will be effective immediately. If you do not agree to the modified or amended terms you should discontinue your use of our website and contact us at info@graylineasheville.com to be removed from our mailing list.

Other Terms and Conditions:

If there is a conflict between these terms and the additional terms, the additional terms will control.

These terms and conditions do not create third-party beneficiary rights.

In the event of breach of these terms by the Customer, failure of Gray Line Asheville to take immediate action shall not constitute a waiver of any rights that Gray Line Asheville may have to enforce these terms and conditions.

In the event one or more of these terms and/or conditions is deemed unenforceable, no other term or condition shall be affected by such determination. The laws of North Carolina, U.S.A., excluding North Carolina’s conflict of laws rules, will apply to any and all disputes arising out of or relating to these terms and conditions. All claims arising out of or relating to
use of this website or these terms and conditions shall be litigated exclusively in the federal or state courts of Buncombe County, North Carolina. By using this website the Customer consents to personal jurisdiction of those courts.

Questions or Additional Information:

If you have any questions or require additional information about our website, these terms and conditions, and/or the use of your information, please contact us at info@graylineasheville.com or (828) 251-8687.

Mailing Address: P.O. Box 2115, Asheville, NC 28802-2115